Contact us

If you are in need of urgent 24/7 crisis support, confidential health and medical advice, counselling or consumer health information, the below Victorian helplines and websites may be able to assist you.

Medical advice

• Emergency 000
• Nurse on call 1300 606 024
• See your doctor

Family violence and sexual assault

• Safe Steps on 1800 015 188 - 24/7 family violence response service
• Sexual Assault Crisis Line (SACL) on 1800 806 292 - operate weeknights 5pm to 9am and throughout weekends
• 1800 Respect on 1800 737 732, or chat online - for 24/7 sexual assault, family and domestic violence counselling
• A directory for other family violence services for women

General women's health

• Women's Welcome Centre (WWC) at the Royal Women's Hospital - the service is free, confidential, statewide and provides general health information, support and referral options offered in a range of languages as well as an interpreter service
  • Health information line on (03) 8345 3037
  • Regional and rural callers within Victoria on 1800 442 007

Mental health

• Lifeline on 13 11 13 - for 24/7 support or chat online
• Beyond Blue on 1300 224 636 or chat online

Women with cancer

• Counterpart on 1300 781 500 - operate Monday, Wednesday and Thursday 10am to 5pm and peer support occurs from 10am to 2pm